Specialization - banks generally manage several dozen products & services, while credit card processing is all we do. Why not have an entire organization full of qualified personnel at your disposal? With an entire company devoted to merchant services, we have the resources in place to always ensure your satisfaction.

  In-House Services - most banks do not actually handle merchant services in-house. Instead, they refer their customers to a third party such as Gotmerchant.com in return for a commission. In fact, many of your national institutions do this as well.

  No Bankers Hours - we are open Monday through Friday, 9 A.M. to 6 P.M. CST. For any other time, you may call our 24/7 customer service team.

  A Name You Can Trust - serving merchants of all sizes, from small startups to large multi-million dollar corporations. We have been trusted by thousands of clients since 1998. The company's goal has always been to provide exceptional service, reliability and above all, a company you can trust.

  They Speak for Themselves - their comments speak for themselves. More info

  24/7 Customer Service (staffed by US employees) - what happens when you run into a problem and your bank is already closed for the day? Gotmerchant.com provides toll-free customer service 24 hours a day. You can also always contact your personal account manager directly during normal business hours.

  Merchant Education - part of our web site is actually a merchant guide. It includes helpful information and advice on topics ranging from merchant fees to tips on preventing chargebacks & fraudulent transactions. Go to "merchant tutorial" at the top of this page and select the one that applies to your business.

  Response Time - what kind of response time does your bank have when it comes to answering simple sales questions? Email them a few questions and see how long it takes for them to respond. Send Gotmerchant.com those same questions and find out who is faster!

  Centralized - unlike banks, our company is located in one centralized location. Thus, allowing us to invest more profits into the necessary systems required to provide our merchants with the utmost reliability and quality of service.

  Expertise & Knowledge - even though banks have been around for decades, most lack the expertise and knowledge when it comes to setting up and getting a merchant account approved. At times, a merchant's particular case can be very unique and beyond the parameters of a "normal" account. Gotmerchant.com has dealt with merchants of all types and can handle any particular situation.

  Member of the BBB - we are proud to be a member of the BBB. More info

  Registered ISO/MSP of Visa & MasterCard - We are proud to announce Gotmerchant.com is a registered ISO of Visa, International and MSP of MasterCard, International. Being a registered ISO/MSP not only displays the professionalism for our industry, it is also required by Visa/MC for any company soliciting merchant services.

  Old Wisdom - like they always say, you get what you pay for.

  Personal Account Manager - every customer of Gotmerchant.com will be assigned their own personal account manger. Their responsibilities not only includes the initial account setup, but providing personal service on an ongoing basis. Whether you need assistance now or 12 months down the road, your personal account manager will be there to assist you!

  A Real Merchant Account - paypal is not a real merchant account, but a third party account. What does this mean? Less protection and greater chances of having funding issues (they freeze your account). With a real merchant account, there is an agreement between you and the merchant provider. You are protected to a certain degree as the provider must oblige according to the agreement. If something were to arise and Paypal froze your account for an extended period of time or indefinitely, what would you do? Another plus is your Gotmerchant.com application goes through an approval process and is underwritten by our underwriters.

  24/7 Customer Service (staffed by US employees) - what happens when you run into a problem after normal business hours, can you reach Paypal? Gotmerchant.com provides toll-free customer service 24 hours a day. You can also always contact your personal account manager directly during normal business hours.

  Response Time - what kind of response time does Paypal have when it comes to answering simple sales questions? Email them a few questions and see how long it takes for them to respond. Send Gotmerchant.com those same questions and find out who is faster.